RuneScape Login Lockout Issues Being Addressed By "Account Integrity Review Beta"

RuneScape players have been experiencing issues logging into the game over the past few weeks, although Jagex is hopeful a new “Account Integrity Review Beta” will help fix the problem. As it stands, the majority of players are back to gaming as usual – only a handful are still running into problems.

Still, Jagex is committed to getting everyone back into the game as soon as possible. To that end, the company has sent out invitations to join an Account Integrity Review Beta. Here’s what you need to know about the event and login lockout progress:

  • Work is continuing to restore access to accounts impacted as soon as possible.
  • The invitation-only Account Integrity Review Beta has begun. Initial invites have been sent and more will be circulated over the coming days.
  • We’re going to be covering any membership or RuneMetrics subscription on impacted accounts for the next 31 days as of yesterday (March 18th), extending Yak Track, and more.
  • Some accounts have had their login permissions disabled in preparation for the Restoration Phase.
  • Our next Game Update will be Monday, March 29th featuring our brand-new Easter event and the Pi-Mas combat improvements.
  • Major content releases, like Rex Matriarch, have been postponed until further notice.

“The Account Integrity Beta is now underway, and a select group of players are able to log in to a secure environment to help us assess the current restoration process,” Jagex announced. “Following on from the first wave of Account Integrity Beta invitations that we sent out yesterday, we’re now sending out additional invitations as part of the second wave. Please check your emails to see if you’ve been invited to take part.”

RuneScape first ran into server issues on March 4, when players began reporting issues logging into the popular MMO. Shortly after they went down, the servers went back online – although some players noticed they had lost a few minutes of progress. Even worse, some were completely locked out of the game. The Account Integrity Review Beta is an attempt to fix both those problems, with Jagex constantly updating the community on its progress through the official RuneScape website.

If you are one of the people impacted by the login lockout, be sure to check your email for an invite to the beta.

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Jon Bitner is an Associate Editor for TheGamer. His passion for gaming started with his first console (Sega Genesis) and he hasn’t stopped playing since. His favorite titles include The Legend of Zelda: Ocarina of Time, Team Fortress 2, Rainbow Six Siege, Pokémon Sword & Shield, Old School Runescape, Skyrim, and Breath of the Wild. He can usually be found playing the latest RPG, FPS, or some obscure mobile game. Before working as Associate News Editor, Jon earned a Biology degree and worked in the Biotechnology sector — experiences that taught him how to put words together and make sentences. When not playing or writing about the gaming industry, he enjoys sleeping, eating, and staring at birds.

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